At best47, we believe gambling should always be an enjoyable form of entertainment — never a source of stress, harm, or financial difficulty. Our responsible gaming programme gives every player the tools, information, and support they need to stay in control.
Our Commitment
Responsible gaming means making informed, intentional choices about when, how much, and how often you gamble. It means treating every wager as entertainment spending — not as a way to earn income or recover losses. At best47, we take this commitment seriously and have built a comprehensive set of tools and policies to support every player across Bangladesh, whether you are in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else.
Problem gambling can affect anyone, regardless of age, background, or experience. The good news is that with the right tools and timely support, it is a challenge that can be managed. best47 is here to help — proactively and without judgement.
Our responsible gaming programme covers age verification, deposit limits, loss limits, time-out periods, self-exclusion, reality checks, and access to professional support resources. All of these tools are available directly through your best47 account settings or by contacting our 24/7 support team.
Built-In Player Tools
Every best47 player has access to the following responsible gaming tools, available at any time through your account settings or by contacting support.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the limit period resets. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to protect against impulsive decisions.
Define the maximum amount you are comfortable losing over a given time period. When your net losses reach this threshold, best47 will restrict further wagering for the remainder of that period. Loss limits are a powerful tool for keeping your gaming within a budget you have chosen in advance.
Set a maximum session duration. When your session reaches the time you have pre-set, you will receive an alert and be prompted to decide whether to continue or end your session. This tool is designed to break the flow of prolonged play and encourage mindful decision-making.
Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account will be suspended for gameplay and deposits. You can request a time-out at any time from your account settings or by contacting support.
If you feel that gambling is having a significant negative impact on your life, you can apply for self-exclusion. This permanently or temporarily closes your best47 account and prevents you from reopening it during the exclusion period. Minimum self-exclusion period is six months; a permanent option is also available. Contact our support team to activate self-exclusion immediately.
Enable periodic reality check pop-ups that appear at intervals you choose (every 30, 60, or 90 minutes) while you are playing. Each pop-up shows how long you have been playing, your net win/loss for the session, and gives you the option to end the session or continue with full awareness.
Step by Step
All responsible gaming tools are accessible within your best47 account. Here is exactly how to use each one.
Know the Signs
Problem gambling develops gradually and can be difficult to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is negatively affecting your life. If you identify with several of these, we strongly encourage you to contact our support team or one of the professional resources listed on this page.
Spending more money on gambling than you originally intended, or more than you can reasonably afford to lose.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Gambling with money meant for essential expenses such as rent, food, bills, or family obligations.
Feeling restless, anxious, or irritable when you are not gambling, or when you try to reduce or stop.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Borrowing money or selling personal possessions to fund gambling activity.
Gambling interfering with work, studies, family relationships, or other important responsibilities.
Feeling that gambling is the only way to cope with stress, anxiety, loneliness, or low mood.
Repeated unsuccessful attempts to reduce or stop gambling despite recognising the harm it is causing.
Self-Assessment
Honest answers to the questions below can help you evaluate your relationship with gambling. If you answer "yes" to three or more, we recommend speaking with our support team or a professional counsellor.
Have you ever gambled with money you could not afford to lose, or that was set aside for something else?
Have you ever felt the need to gamble with larger and larger amounts of money to get the same level of excitement?
Have you ever tried to win back money you lost by gambling more immediately after a loss?
Have you ever hidden the extent of your gambling from people close to you because you were ashamed or afraid of their reaction?
Has gambling ever caused serious problems in your relationships, your work, your finances, or your mental health?
Have you ever borrowed money, sold belongings, or considered illegal activities to fund your gambling?
Do you feel anxious, irritable, or unable to concentrate when you are not gambling or when you try to stop?
Healthy Habits
These practical guidelines will help you enjoy everything best47 has to offer while keeping your gaming healthy, balanced, and firmly within your control.
Decide on a fixed entertainment budget before each session. Only deposit and wager that amount. When it is gone, your session ends — regardless of results.
Best PracticeDecide in advance how long you will play. Use best47's session time limit tool or simply set a timer on your phone. When time is up, log out and do something else.
Best PracticeChasing losses is one of the most dangerous patterns in gambling. If you have reached your loss limit for the session, stop immediately. No bet will reliably recover a previous loss.
Critical RuleStep away from the screen regularly. Prolonged uninterrupted play impairs decision-making. Even a five-minute break can help you reassess your session with a clearer head.
Best PracticeTreat gambling as entertainment, the same way you would treat a cinema ticket or a restaurant meal. The money you wager is the price of that entertainment — not an investment.
Best PracticeNever gamble when you are stressed, upset, tired, or under the influence of alcohol. These states impair judgement and dramatically increase the risk of making harmful decisions.
Best PracticeIf gambling is causing you worry, talk to a trusted friend, family member, or professional counsellor. You do not have to manage these concerns alone. best47 support is also available 24/7.
Best PracticeDeposit limits, loss limits, time-outs, reality checks, and self-exclusion are all available free of charge in your account. Use them proactively — before a problem develops, not only after.
RecommendedIf you are concerned about your gambling, or if you feel that our responsible gaming tools are not enough for your situation, please reach out to the best47 support team immediately. Our team is trained to handle these conversations with sensitivity, confidentiality, and without judgement. There is no shame in asking for help — it is the right decision.
All responsible gaming requests — including self-exclusion, time-out, and deposit limit reductions — are processed immediately, at any hour of the day or night, Bangladesh Standard Time (BST, UTC+6).
Play With Confidence
With the right tools and mindset, online gaming at best47 can be a genuinely enjoyable experience. Explore our games, read our FAQ, or log in to review your account settings and activate responsible gaming tools today.